Is RemotePass secure over the internet?

Yes, the RemotePass technology and architecture is completely secure .

Architecture:

The architecture of RemotePass products lends built-in security to the support process. Both the support representative and the customer work from behind corporate firewalls providing a barrier to any potentially malicious traffic. In addition, a RemotePass session is initiated spontaneously when a support issue occurs and is then discontinued when the session is completed, providing only a small, irregular period of time wherein RemotePass traffic is crossing the internet. This secure architecture provides the first level of RemotePass security by obscuring the entire support process by leaving existing security structures in place and spontaneously generating each support session.

RemotePass Gateway:

RemotePass products interface with the RemotePass internet gateway and offer an extremely high level of security within a managed environment.  All traffic passing through the RemotePass gateways is encrypted along the entire data stream . This encryption is in addition to the heavy data compression inherent in RemotePass traffic.

 

Back to index